FULL TIME
Through all the adjustment and new challenges refugees face in resettlement, we believe that North Korean refugees have huge potential to succeed in their new lives — and they do. High school graduations, starting families, launching new businesses. These are only a fraction of the milestones that North Korean refugees have shared with us. Our US Post Resettlement team practices strength-based, trauma-informed, and client-centered case management to North Korean refugees to help them achieve self efficacy and reach self-sufficiency and integration in their new communities. LiNK also provides various capacity-building programs to support resettled North Korean refugees as they define their own terms for success, strive to accomplish their goals and thrive in their new lives.
We’re looking for someone with a passion to work with North Korean refugees as each individual faces their own unique challenges in resettlement. You will contribute toward building and implementing capacity-building programs to guide, train, equip and empower resettled North Korean refugees to reach their fullest potential and become agents of change in their own lives and for the North Korea issue.
Winter break!
Health, dental, and vision insurance
Competitive pay
Mostly remote
Retirement benefits
Life insurance
Generous paid vacation
Paid sabbaticals
- Practice strength-based, trauma-informed, and client-centered case management
- Assess clients’ needs and provide direct support or make appropriate referrals - may require occasional home visits
- Respond to client requests for assistance in a timely and appropriate manner
- Counsel clients when necessary and provide crisis intervention
- Research available benefits resources and connect clients appropriately
- Use Salesforce to keep track of client support
- Assist in development and implementation of capacity-building programs
- Manage logistics of scheduling and communication related to program implementation
- Organize and coordinate program timelines, details and tasks
- Assist in continuous program monitoring for quality assurance and best practices
- Research and review content, curriculum, and strategies to make recommendations and implement approved modifications
- Track and measure program outcomes and impact
- Work closely with the US Post Resettlement Manager to solve whatever day-to-day challenges arise and perform other duties as needed
- Maintain regular and timely communication with supervisor around any issues that arise
- Occasionally support other departments’ Korean/English translation needs
- Be an advocate for clients, helping them reach their full potential
- Bachelor’s degree
- 3+ years of professional experience (preferably in a NGO/non-profit, education, or social service setting)
- High level of computer literacy including MS Office and Google Suite
- Written and verbal fluency in English and Korean
- Excellent collaborator and communicator
- Flexible, able to prioritize & work well under pressure
- Ability and sensitivity to work with monolingual refugee populations
- Excellent planning, time management and organizational skills
- Strong attention to detail and excellent problem solving skills
- Ability to manage own schedule and work independently with minimal supervision
- Willingness to learn and seek professional self-improvement opportunities
- Ability to quickly adapt to change when priorities shift or new problems emerge
- Ability to travel domestically and internationally. Travel will be mostly domestic. Frequency will vary, but you should be willing to travel about 10% of the year.
- Experience working with refugee or immigrant population
- Demonstrated knowledge of social service program development and management
- Cross-cultural or international experience
- Familiarity with social service delivery
Our office is located in Long Beach, CA. Currently, our team is mostly remote and we go into the office once a week. We plan to eventually return to the office twice a week. This position is not being offered as a fully remote position.
